• How much does digitization cost?

    [fusion_dropcap class="fusion-content-tb-dropcap"]T[/fusion_dropcap]here is no flat fee for digitization. Digitization fees vary and are determined by the size of the design, the amount of detail work, the estimated stitch count, and the amount of time required to build the files. If you have any questions regarding digitization and don't see an answer here, please contact us.

  • Can I get a copy of my embroidery file?

    [fusion_dropcap class="fusion-content-tb-dropcap"]D[/fusion_dropcap]ue to past problems, we no longer release embroidery files.

  • I already paid a set-up fee with a different company. If I get a copy of my file, can you use it on my stuff?

    [fusion_dropcap class="fusion-content-tb-dropcap"]E[/fusion_dropcap]ffective June 2009, Christine Warren no longer accepts embroidery files built by other companies. This policy change was implemented after repeated problems with outside files that were built for other embroidery systems. Each embroidery system has its own unique set of requirements. Our files are built specifically for our system. If you wish to use...

  • Is digitization a one time fee or do I have to pay it more than once?

    [fusion_dropcap class="fusion-content-tb-dropcap"]D[/fusion_dropcap]igitization is a one-time fee for artwork that is converted to a specific size embroidery file. There is no limit on the number of times this file can be sewn out. However, if you decide to re-design your company logo at a future date, a new file will need to be built. New Company Logo/Artwork...

  • How do I initiate a digitization order and get a price quote?

    [fusion_dropcap class="fusion-content-tb-dropcap"]I[/fusion_dropcap]n order to begin the process, you will need to email a copy of your logo or artwork to Christine in either bmp or jpeg format. You will also need to tell Christine what items your logo will be embroidered on (i.e. sash, hat, jacket, tote bag, etc.). The more information provided enables the staff...

  • How soon do I need to place my order?

    [fusion_dropcap class="fusion-content-tb-dropcap"]O[/fusion_dropcap]rders should be placed with a minimum of 6 week lead time. Orders with less lead time are subject to Rush Order Fees and expedited shipping costs. I reserve the right to accept or decline any order for any reason. Certain times of the year are busier than others making it impossible for me to...